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PRIVACY, EMAIL & RETURN POLICY


At the Preppy Princess, LLC, our top priority is making sure that the information you provide us is protected and secure. We value our relationship with you and work hard to preserve your privacy and ensure that your preferences are honored.  At the same time, the very nature of our relationship may result in us collecting or sharing certain types of information about you. We explain how we use customer information in this privacy policy.

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. 
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. 


Registration
You can register with our website if you would like to receive updates on our new products and services, our or monthly email newsletter, The Preppy Planet.

Cookies
PreppyPrincess.com uses cookies to measure activity on our site, which allows us to determine which areas and features of our site are most popular by measuring user activity. This information allows us to make improvements and updates to improve your PreppyPrincess.com experience.

Most browsers are set to accept cookies; if yours is not, go to your browser's user preferences to turn cookies on.  Your user privacy will not be compromised; cookies contain no personally identifying information, nor does PreppyPrincess.com share any of your information externally as highlighted in this Privacy Policy.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. 



Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

PreppyPrincess.com uses Secure Sockets Layer (SSL) technology to protect the security of your online information. The SiteSafe™ SSL Certificate shown on the lower left of every page on the PreppyPrincess.com site is proof that SSL technology is in use, ensuring that all data passed between the PreppyPrincess website and your browser remains private and secure.  That same SSL encryption prevents hackers from stealing private information such as credit card numbers, names and addresses.

For privacy purposes, all information relating to our customers is stored on a highly secure server, and all credit card information is stored in an encrypted format. As an additional safeguard the Preppy Princess uses WatchDog Security™ to provide daily scanning of the website for any security vulnerabilities and to prevent hacker activity. WatchDog Security™ also provides around the clock Web site performance monitoring

Obviously, The Princess can only be responsible for these policies when you are on our website, PreppyPrincess.com, or our blog site, thePreppyPrincess.wordpress.com.

Email Communications
Our standard practice is to send an email confirmation for each order.  We cannot be responsible for those emails being caught in spam filters or delivery failures due to inaccurate information. 
Email transmission cannot be guaranteed to be secure or error-free, as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender, therefore, does not accept liability for any errors or omissions in the contents of any message which arise as a result of email transmission.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us through the means most convenient for you. Our postal address is:

The Preppy Princess, LLC
3930 Binghampton Drive

Okemos, MI 48864


We can be reached via e-mail at customerservice@preppyprincess.com or you can reach us by telephone at 517-853-5853 or 1-877-353-7737.

RETURNS

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.  If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. We will pay the shipping costs to return the original item and send you the exchange item.  We will provide you with our UPS or FedEx account numbers or refund the USPS charges to cover the return shipping costs.  Please send your package in a prepaid, insured, traceable method to the address below.

The Preppy Princess, LLC
3930 Binghampton Drive
Okemos, MI  48864




 
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